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Water Department

Payments are accepted at the main office located at 115 Madison Landing Circle, Ridgeland

 

Vikki Pope
Water/Lease Director
vhill@therez.ms
8 A.M.-5 P.M - (601) 856-6574
After Hours - (601) 992-97​03

Pay Your Bill Online        Application for Water Service          Application for Auto Draft       

 

W​ater and Sewer Adjustments

Please fill out this form for a sewer adjustment if:

  • You had a broken pipe or a leak on your side of the meter which resulted in a higher than average sewer amount. 

Please fill out this form for a water adjustment if:

  • You had a leak on your side of the meter and
    • The leak was due to unforeseen circumstances, and
    • You did not enjoy the benefit of the water.

*Water adjustments can only be made by the PRVWSD Board’s Water/Sewer Billing Review Committee, which meets once a month.  

Please note that leaky toilets generally do not qualify for adjustments.

Application for Water and Sewer Adjustment

 

Second (Irrigation) Meter

If you use large volumes of water for landscaping, irrigation, or swimming pools, you may request a second meter. A second meter charges for water but not sewer. The cost is usually $500 for installation and deposit. For questions, please email waterdept@therez.ms.

 

W​ater and Sewer Rates

Track your Water/Sewer Account usage

Download the EyeOnWater.com​ app.
You will need your zip code and full 15 digit PRVWSD water account number. Follow the instruction to create an account. This access will give you detailed account usage information.

 

Here are some examples of bills that customers can expect based on usage: 

Rate Adjustment Table                      Rate Impact

Usage: between 3,000 – 3,999 gallons

Minimum Water Bill (3,000 gallons): $14; Minimum Sewer Bill (3,000 gallons): $16 
Volumetric Charge for Water per 1,000 Gallons after the First 3,000: $5.50 x 0 = $0 
Volumetric Charge for Sewer per 1,000 Gallons after the First 3,000: $7.50 x 0 = $0 
Regional Sewer Charge Rate per 1,000 Gallons: $4.75 x 3 = $14.25

Total: $44.25

 

Usage: between 4,000 – 4,999 gallons

Minimum Water Bill (3,000 gallons): $14; Minimum Sewer Bill (3,000 gallons): $16 
Volumetric Charge for Water per 1,000 Gallons after the First 3,000: $5.50 x 1 = $5.50 
Volumetric Charge for Sewer per 1,000 Gallons after the First 3,000: $7.50 x 1 = $7.50 
Regional Sewer Charge Rate per 1,000 Gallons: $4.75 x 4 = $19.00

Total: $62.00
 

Usage: between 5,000 – 5,999 gallons

Minimum Water Bill (3,000 gallons): $14; Minimum Sewer Bill (3,000 gallons): $16 
Volumetric Charge for Water per 1,000 Gallons after the First 3,000: $5.50 x 2 = $11 
Volumetric Charge for Sewer per 1,000 Gallons after the First 3,000: $7.50 x 2 = $15 
Regional Sewer Charge Rate per 1,000 Gallons: $4.75 x 5 = $23.75

Total: $79.75​

 

Drinking Water Quality Reports

Reports By Year